Tuyoo Online(HK) Limited is dedicated to protecting the privacy rights of its online users ("users" or “user”). This Online Privacy Policy ("Privacy Policy") has been crafted to inform users as to the ways Tuyoo Online(HK) Limited collects, stores, uses, and manages the information users provide during the use of any Tuyoo Online(HK) Limited game or application ("Service"). Please note that the scope of this Privacy Policy is only applicable to information collected from Tuyoo Online(HK) Limited through the use of the Service.
By using the Service, users are agreeing to the collection and use of their personal information as outlined in this Privacy Policy. Tuyoo Online(HK) Limited may amend the Privacy Policy from time to time, and Tuyoo Online(HK) Limited encourages users to consult the Privacy Policy regularly for changes.
Information Collected and Used
TUYOO GAME ONLINE LIMITED's primary objective in collecting users’ information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.
When users install any of the Tuyoo Online(HK) Limited games or applications, Tuyoo Online(HK) Limited may collect and record the information users provide voluntarily through the site where the games users install are released.
The types of personal information collected in accordance with the activities listed above may vary depending on the activities. This "personal information" is defined as information about users that can be used to contact or identify users. Personal information may include: (1) First name, last name, (2) Information about the users’ profile, including without limitation the users’ first, last and user names, and social networking site profile ID and icon, (3) email address, (4) phone number, and/or (5) credit or debit card information, or other payment details, depending on users’ form of payment. Additionally, Tuyoo Online(HK) Limited may acquire information from users through (1) users’ access and participation in message boards on the Service, (2) users’ email to our customer support, and (3) users’ purchase of a virtual product of any type. Please note that because a third party site manages the purchases of virtual goods offered by the Service, Tuyoo Online(HK) Limited does not have access to users’ payment details and billing information.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where TermsFeed relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
For more information, please contact your local data protection authority.
Tuyoo Online(HK) Limited may also invite users to share non-personal information about themselves which may include but is not limited to: (1) users’ age or date of birth; (2) users’ gender; (3) information about the hardware users may own; (4) users’ favorite websites, friend information and fan pages; and (5) users’ game play information such as their highest scores or game session duration (collectively referred to as "non-personal information"). If non- personal information is collected for an activity that also requires personal information, Tuyoo Online(HK) Limited may combine the users’ non-personal information with their personal information in an attempt to provide the users with a better user experience, to improve the quality and value of the Services and to analyze how our Service is used.
In addition to information collected as described above, users may choose to share additional information about themselves throughout the Service, such as in games or on message boards. Any actions users perform with other players are considered public, and are at users’ sole discretion. Any information users provide to TUYOO GAME ONLINE LIMITED, and any information users choose to share about themselves as part of the use of any service, will be stored as entered.
Finally, any time users access the Service, Tuyoo Online(HK) Limited may collect aggregate information including but not limited to internet protocol addresses, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity. Tuyoo Online(HK) Limited uses this information to better tailor the Service to users’ interests, to provide users more efficient customer support, and to overall enhance the Service.
In all cases of data access and collection, the information users provide will not be disclosed, rented, leased, loaned,
sold, or otherwise voluntarily distributed to unaffiliated third parties except to provide products or services users have requested, when Tuyoo Online(HK) Limited has users’ permission, or under the following circumstances:
Other Disclosure of Users’ Personal Information
Users understand and agree that Tuyoo Online(HK) Limited may be required to disclose any personal information if required to do so by law or in the good faith that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including but not limited to a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of the public. Note that Tuyoo Online(HK) Limited is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that Tuyoo Online(HK) Limited may receive.
Tuyoo Online(HK) Limited provides the information to trusted partners who work on behalf of or with Tuyoo Online(HK) Limited under confidentiality agreements. These companies may use users’ personal information to help to communicate with users about offers from Tuyoo Online(HK) Limited and our marketing partners. However, these companies do not have any independent right to share this information.
Tuyoo Online(HK) Limited has a parent's permission to share the information if user is a child under age 13. Parents have the option of allowing Tuyoo Online(HK) Limited to collect and use their child's information without consenting to Tuyoo Online(HK) Limited sharing of this information with people and companies who may use this information for their own purposes.
Tuyoo Online(HK) Limited believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TUYOO GAME ONLINE LIMITED's terms of use, or as otherwise required by law.
Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to TUYOO GAME ONLINE LIMITED's successor or assignee, if permitted by and done in accordance with applicable law.
Retention of Information
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain other types of information for internal analysis purposes.Information other than personal information is generally retained for a shorter period of time, except when this information is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this information for longer time periods.
Transfer Of Information
Your information, including Personal Information, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside and choose to provide information to us, please note that we transfer the information, including Personal Information, to and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
A cookie is a small data file that Tuyoo Online(HK) Limited transfers to users’ computer’s hard disk, generally to quickly identify a user's computer and to "remember" things about the user's visit, such as the user’s preferences or a user’s name and password. The Service sends cookies to users’ computers when users access or view content of an Tuyoo Online(HK) Limited game. Information contained in a cookie may be linked to users’ personal information for purposes such as improving the quality of our service, tailoring recommendations to users’ interests, and making the Service easier to use. Users can disable cookies at any time, although users may not be able to access or use features of the Service.
The Service may contain links to other websites. The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that Tuyoo Online(HK) Limited endorses or authorizes that third party, nor is it a representation of our affiliation with that third party. Tuyoo Online(HK) Limited is in no way responsible for the privacy policies of these other websites to which users choose to access from the Service.
Please be sure to read the privacy policies of those websites when exiting the Service.
Changing or Deleting Users’ Information
Users may review, update, correct or delete any personal information by changing the applicable information in users’ profile page. If users completely delete all this information, users’ account may become deactivated. If users would like Tuyoo Online(HK) Limited to delete their records in TUYOO GAME ONLINE LIMITED’s system, please contact Tuyoo Online(HK) Limited and Tuyoo Online(HK) Limited will attempt to accommodate users’ request if Tuyoo Online(HK) Limited is not legally obligated to retain the record.
Tuyoo Online(HK) Limited has put in place reasonable technical and organizational measures designed to secure users’ personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, Tuyoo Online(HK) Limited cannot guarantee that unauthorized third parties will never be able to overcome those measures or use users’ personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so Tuyoo Online(HK) Limited discourages users from sending Tuyoo Online(HK) Limited personal information through these mediums.
Policy Regarding Children
The Service is not geared toward children under the age of 13and Tuyoo Online(HK) Limited does not knowingly collect personal information from children under the age of 13. If users are under 13, they may use and access TUYOO GAME ONLINE LIMITED’s game only with the involvement of a parent or guardian. If a parent believes that his or her child has submitted personal information to TUYOO GAME ONLINE LIMITED, he or she can contact us through e-mail listed below. If Tuyoo Online(HK) Limitedlearns that a child under 13 has provided Tuyoo Online(HK) Limited with personal information Tuyoo Online(HK) Limited will delete such information from its files as quickly as possible. Tuyoo Online(HK) Limited recognizes the importance of safeguarding the privacy of children and encourages parents to check and monitor their children's use of online activities regularly.
Contacting Us
If users have any questions about this Privacy Policy, please contact us through customersupport@tuyoogame.com .